Never Happened - User Privacy & Security Policy

Welcome to Never Happened, where we are committed to ensuring the privacy and protection of our clients' personal information. We understand the value of your privacy rights and are dedicated to safeguarding them. This Privacy Policy outlines the ways in which we collect, use, disclose, and protect your personal information while adhering to the laws applicable in the United States, including relevant state and federal regulations.

Information Collection

In order to provide you with exceptional service and improve our offerings, we may collect various types of information:

  • Personal Information: This includes data that identifies you as an individual, such as your name, email address, phone number, and mailing address when you fill out forms on our site.
  • Technical Information: Information about your device and internet connection, such as the IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze web traffic, and customize content. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.

Use of Information

Your information is utilized for the following purposes:

  • To provide the services and products requested by you.
  • To improve our website, products, and services.
  • To communicate with you regarding your inquiries or issues.
  • To comply with legal obligations and protect against legal claims.

Data Sharing and Disclosure

We do not sell, trade, or lease your personal information to third parties. Your information may be shared with trusted partners only in the following scenarios:

  • To service providers that help us in operating our business, provided they agree to keep the information confidential.
  • In response to subpoenas, legal orders, or to establish or exercise our legal rights.
  • To prevent or investigate illegal activities, fraud, or situations involving threats to the safety of any person.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure server hosting. Despite these measures, we cannot guarantee absolute security of data exchanged through our site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.

Access, Modification, and Deletion of Information

You have the right to review, update, or delete your personal information. To exercise these rights, please contact us at info@neverhappeneddentrepair.com. We aim to respond to such requests promptly and within any required timeframes.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@neverhappeneddentrepair.com

Changes to this Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy with the macro 01/24/2025. Your continued use of the site after modifications constitutes your acceptance of those changes.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at one of the following: